Epos Now is moving away from acquirer-agnostic integrations, instead aligning payments through its own solution, supported by Adyen.
On paper, this simplifies the setup. In reality, it reduces flexibility.
When EPOS and acquiring are closely tied, businesses lose some ability to benchmark pricing or negotiate terms independently. Over time, that can make it harder to see whether costs remain competitive.
A recent example involved a mid-sized hospitality group using Epos Now. They assumed their pricing was standard. Once reviewed, it became clear that margins were above current market levels. After assessing alternatives, they moved to a different EPOS setup with more flexible acquiring options and secured improved terms without operational disruption.
This is not about switching providers for the sake of it. It is about maintaining visibility and control as structures change.
BB Merchant Services supports businesses in reviewing arrangements, benchmarking pricing, and ensuring terms remain aligned with the market.
